◊ Worldwide Shipping ! ◊ Tiger111hk Co. Ltd.   Today: 2020-Feb-29  7:38 (HKT)

Contact Us   chinese / chinese
My Account  

Currencies

   Top » Catalog » FAQ » Shipping FAQ

Shipping FAQ

  1. Airsoft Gun(s) Shipping Method & Fee ?

  2. Which country do you ship to?

  3. Which courier Tiger111hk use for the delivery?

  4. How can I know the shipping fees?

  5. Do you Ship to P.O. Box and APO ?

  6. Is it necessary for a tracking number?

  7. Where should I use for my tracking number?

  8. When will I receive my package?

  9. Why I cannot select Surface Mail as my shipping option?

  10. Why I received an email which said the parcels had deliverd but I still have not receive it? (Only for orders with tracking number)

  11. How do you pack the item?

  12. Can you declare the value and the description content with the package that what I want?

  13. If I have the authorized document by Army/ Customs, can you follow my instruction to ship the item?

  14. If the package is loss while in transit, will you liable it?

  15. What to do if I have not received the parcels after the estimated shipping time?

  16. What should I do if I received a damaged or not working item?

  17. If Paypal address (billing address) and shipping address are different, can you ship to my shipping address?

  18. I want to buy some item but they are sold out, when do it restore?

  19. If I still have questions, how can I contact you?


  1. Airsoft Gun(s) Shipping Method & Fee ?


    We ship airsoft guns by register air mail / EMS or surface mail.

    For some countries, e.g. Brazil / Canada / Agentina
    There are restrictions for importing airsoft guns via airmail.

    We recommend customers use surface mail to avoiding the Customs confiscation or returning the parcels.
    However, surface mail may need more time for the delivery.

    Apart from that, we provide disassembly service.
    We can disassemble the guns if possible and send in different packages.

    Please make the request when you are ordering and contact our staffs for your requests.



    [Back To Top]

    Tokyo Marui 4 inch Colt Python Spring Revolver (Black)
    Tokyo Marui 4 inch Colt Python Spring Revolver (Black)
    USD51.56
     Buy Now  
    Armorer Works HX2002 Hybrid 5.1 GBB Pistol (Black)
    Armorer Works HX2002 Hybrid 5.1 GBB Pistol (Black)
    USD107.62
     Buy Now  

  2. Which country do you ship to?


    We can send the product all over the world.

    However, we are not guarantee that all the package could be sent successfully.

    As there are scanning from the post office and Customs.

     

    So that it is better if there is a tracking number for your package.

    It helps us to check the package status when the package is under delivering.

     



    [Back To Top]

    BISON Russian SVD Bolt Action Sniper Rifle (701)
    BISON Russian SVD Bolt Action Sniper Rifle (701)
    USD72.66
     Buy Now  
    PPS Kar98K Gas Bolt action Rifle Real Wood Stock
    PPS Kar98K Gas Bolt action Rifle Real Wood Stock
    USD69.80
     Buy Now  

  3. Which courier Tiger111hk use for the delivery?


    We mainly use Hong Kong Post when shipping oversea.
    Also, we provide other express company, such FedEx or UPS.


    Hong Kong Post/EMS : http://www.hongkongpost.com/index.htm



    [Back To Top]

    LCT LCK AEG 2000rds RPK Electric Winding Drum Magazine
    LCT LCK AEG 2000rds RPK Electric Winding Drum Magazine
    USD55.00
     Buy Now  
    Northeast Sten MkII WWII (variant) GBB SMG (Black)
    Northeast Sten MkII WWII (variant) GBB SMG (Black)
    USD340.00
     Buy Now  

  4. How can I know the shipping fees?


    The shipping charges is different for every item as weights vary.

    You can check the shipping fees by putting all the items you want to buy in your shopping cart.

    Please make sure you have select the correct shipping country as charges are different in different shipping zones as well.



    [Back To Top]

    Tokyo MARUI Desert Eagle .50AE Hard Kick GBB Pistol -BK
    Tokyo MARUI Desert Eagle .50AE Hard Kick GBB Pistol -BK
    USD156.25
     Buy Now  
    Snow Wolf Steyr AUG A2 Compact Tactical AEG Bullpup Rifle (BK)
    Snow Wolf Steyr AUG A2 Compact Tactical AEG Bullpup Rifle (BK)
    USD140.11
     Buy Now  

  5. Do you Ship to P.O. Box and APO ?


    Please note that we do NOT ship to P.O. Boxes .
    We will ship by Hong kong Post office EMS Express For APO Buyer, but the Airsoft guns could be seizured by custom.

    We cannot be held responsible for refunds or re-shipments .



    [Back To Top]

    Russian Tactical Chest Rig Magazine Carrier Vest - BK
    Russian Tactical Chest Rig Magazine Carrier Vest - BK
    USD16.29
     Buy Now  
    Eaiming Top Cover with Triple Picatinny Rail for AK74 /47 series
    Eaiming Top Cover with Triple Picatinny Rail for AK74 /47 series
    USD20.42
     Buy Now  

  6. Is it necessary for a tracking number?


    It is more secure if with a tracking number for your parcel.
    As if the parcel is lost or have not been delivered after a period of time.
    We can to check the status by the tracking number from Hong Kong Post or your local post office.
    Thus, we will have a greater chance to find the parcels.



    [Back To Top]

    PPS XM26 Pump Action Gas Shell Shotgun (Black)
    PPS XM26 Pump Action Gas Shell Shotgun (Black)
    USD122.18
     Buy Now  
    Army Costa Carry Comp GBB Pistol Alloy Magwell (Black)
    Army Costa Carry Comp GBB Pistol Alloy Magwell (Black)
    USD8.26
     Buy Now  

  7. Where should I use for my tracking number?


    You can have a check from the Hong Kong Post tracking system.

    For the Hong Post tracking system, please go to https://www.hongkongpost.hk/en/mail_tracking/index.html
    Input the tracking number and the package status would be shown.
    The tracking number should be valid soon from your local Post Office tracking system.



    [Back To Top]

    WELL Metal L96 AWF Stock & Scope Sniper GAS Rifle (G96D;BK)
    WELL Metal L96 AWF Stock & Scope Sniper GAS Rifle (G96D;BK)
    USD220.02
     Buy Now  
    APS Evolution Tech 3.0 M-LOK 10 inch Handguard for M4/M16 AEG-BK
    APS Evolution Tech 3.0 M-LOK 10 inch Handguard for M4/M16 AEG-BK
    USD69.81
     Buy Now  

  8. When will I receive my package?


    If all items in your order is ready, we will send out the parcel in 2 working days.
    The duration of delivery depends on which shipping method you choose.


    International buyer:

    For EMS, it is express service and you should receive the package around 3-5 working days(worldwide delivery)
    For registered air mail or small air parcel, it usually takes around 10-20 working days for delivery.
    For surface mail, which is by ship instead of plane, it takes around 4-12 weeks for delivery.

    Hong Kong buyer:

    For EMS, it is express service and you should receive the package around 3-5 working days.
    For surface mail, it will take 7-14 working days.



    [Back To Top]

    Well Metal Slide 1911 Hi-Capa 5.1 GBB Pistol (G191 , Black)
    Well Metal Slide 1911 Hi-Capa 5.1 GBB Pistol (G191 , Black)
    USD50.53
     Buy Now  
    ARMY M.E.U. Full METAL GBB (R27 M1911 Series)
    ARMY M.E.U. Full METAL GBB (R27 M1911 Series)
    USD61.30
     Buy Now  

  9. Why I cannot select Surface Mail as my shipping option?


    As surface mail may not available for all countries or some special items, please select airmail as your option and make a remark about selecting surface mail. We send you an email to confirm with you.



    [Back To Top]

    CYMA CM612 M4A1 AEG Rifle (Black)
    CYMA CM612 M4A1 AEG Rifle (Black)
    USD95.93
     Buy Now  
    Cybergun Colt 1911 GBB Pistol (Black)
    Cybergun Colt 1911 GBB Pistol (Black)
    USD117.78
     Buy Now  

  10. Why I received an email which said the parcels had deliverd but I still have not receive it? (Only for orders with tracking number)


    *****This only apply for orders which have tracking number.*****

    The parcel need about 7~15 working days to be deliverd to you.

    Also, the shipping day indicated in our website may not be the actual shipping date.
    The actual shipping day is the day when the Post office post the parcel out.

    The email only tell you the update status of your parcel from our company.



    [Back To Top]

    LCT LCK AEG Series Bakelite Pistol Grip
    LCT LCK AEG Series Bakelite Pistol Grip
    USD15.32
     Buy Now  
    Tokyo Marui DESERT EAGLE .50 CHROME EBB Pistol
    Tokyo Marui DESERT EAGLE .50 CHROME EBB Pistol
    USD38.98
     Buy Now  

  11. How do you pack the item?


    We try our best to protect the products by wrapping with bubble wrap before puting them in an envelope or box, to decrease the chances of being damaged.



    [Back To Top]

    UMAREX H&K Licensed MP7A1 AEG Rilfe (Black)
    UMAREX H&K Licensed MP7A1 AEG Rilfe (Black)
    USD345.00
     Buy Now  
    WE AC-001 X3400 Airsoft Shooting BB Chronograph (Green)
    WE AC-001 X3400 Airsoft Shooting BB Chronograph (Green)
    USD43.31
     Buy Now  

  12. Can you declare the value and the description content with the package that what I want?


    Yes, we can. Please write your requests at the comment box when you checkout your order.

    (P.S. Your local Customs may doubt the value and description content of the package, so you must understand and take the risk by yourself.)



    [Back To Top]

    RARE ARMS AR-I5 Shell Ejecting CO2 GBB Rifle (Black)
    RARE ARMS AR-I5 Shell Ejecting CO2 GBB Rifle (Black)
    USD1,250.00
     Buy Now  
    EMG SAI Licensed Steel HI-CAPA 5.1 GBB Pistol (Black)
    EMG SAI Licensed Steel HI-CAPA 5.1 GBB Pistol (Black)
    USD761.63
     Buy Now  

  13. If I have the authorized document by Army/ Customs, can you follow my instruction to ship the item?


    Yes, we can but Hong Kong Post may return the package to us because it is a prohibited item to your country. You must take this risk.



    [Back To Top]

    Specna Arms SA-C11 M4A1 RIS AEG Rifle (Black)
    Specna Arms SA-C11 M4A1 RIS AEG Rifle (Black)
    USD129.96
     Buy Now  
    KJ Works CZ 75 P-09 Tactical CO2 Blowback Pistol (Black)
    KJ Works CZ 75 P-09 Tactical CO2 Blowback Pistol (Black)
    USD96.95
     Buy Now  

  14. If the package is loss while in transit, will you liable it?


    We will ONLY refund or resend the items if you selected a shipping method with tracking number.
    We shall not be responsible or liable for any loss of those shipment without tracking number.

    Therefore we suggest customers select registration for security.



    [Back To Top]

    CYMA M16A3 AEG Rifle (CM017, Tan)
    CYMA M16A3 AEG Rifle (CM017, Tan)
    USD110.73
     Buy Now  
    Guarder Polymer G19/23 Original Frame For KJWORK(EURO Ver.TAN)
    Guarder Polymer G19/23 Original Frame For KJWORK(EURO Ver.TAN)
    USD32.63
     Buy Now  

  15. What to do if I have not received the parcels after the estimated shipping time?


    If you have a tracking number, please contact us.
    We can inquire the Hong Kong Post to check the shipping status.
    We will contact you once we got replys from Hong Kong Post.



    [Back To Top]

    UMAREX H&K Licensed HK45CT GBB Pistol (Black)
    UMAREX H&K Licensed HK45CT GBB Pistol (Black)
    USD171.58
     Buy Now  
    CORE Aluminum B-18 20mm Rail Sight Mount For AKS-74U (Black)
    CORE Aluminum B-18 20mm Rail Sight Mount For AKS-74U (Black)
    USD20.18
     Buy Now  

  16. What should I do if I received a damaged or not working item?


    We will check every items before we ship the package. Damages could be happened during delivery.

    You can contact us once you discover the problem, and send us related information ( you can send us photo or video) for your product.

    It could help us to have a better understanding to the product condition.

    We can make the replacement or other arrangement for the product depands on the situation.



    [Back To Top]

    KRYTAC KRISS Vector .45 ACP GEN II AEG SMG (Black, 340 FPS)
    KRYTAC KRISS Vector .45 ACP GEN II AEG SMG (Black, 340 FPS)
    USD426.95
     Buy Now  
    G&P Metal M870 EBR type Tactical Extended Buttstock for G&P M870
    G&P Metal M870 EBR type Tactical Extended Buttstock for G&P M870
    USD107.60
     Buy Now  

  17. If Paypal address (billing address) and shipping address are different, can you ship to my shipping address?


    If you have your own Paypal account, please add/ change your shipping address in your Paypal account.

    Otherwise, you have to take your own risk for delivery failure.



    [Back To Top]

    Tokyo Marui Gold Match HI-CAPA 5.1 GBB Pistol (Black and Gold)
    Tokyo Marui Gold Match HI-CAPA 5.1 GBB Pistol (Black and Gold)
    USD161.43
     Buy Now  
    SRC MP40 EBB AEG SMG (Black)
    SRC MP40 EBB AEG SMG (Black)
    USD253.08
     Buy Now  

  18. I want to buy some item but they are sold out, when do it restore?


    Please click "Restock Alert" of the item, we will be noted and try our best to restore them.

    If the items are restocked, you will receive a notice.



    [Back To Top]

    Well Vz61 SCORPION CO2 SMG (Black)
    Well Vz61 SCORPION CO2 SMG (Black)
    USD34.03
     Buy Now  
    King Arms Metal Vltor M4A1 CASV Carbine AEG (Black)
    King Arms Metal Vltor M4A1 CASV Carbine AEG (Black)
    USD227.65
     Buy Now  

  19. If I still have questions, how can I contact you?


    You can through the menu bar on the "Live Chat" or "Contact Us". There will be someone to follow up your case.



    [Back To Top]

    Tokyo Marui V10 Ultra Compact GBB Pistol (Silver)
    Tokyo Marui V10 Ultra Compact GBB Pistol (Silver)
    USD162.00
     Buy Now  
    ARES C.P.S.B. Piston for Compact Power Spring Bolt (Red)
    ARES C.P.S.B. Piston for Compact Power Spring Bolt (Red)
    USD43.31
     Buy Now  



Parse Time: 1.224s