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   Top » Catalog » FAQ » Local Buyer FAQ

Local Buyer FAQ

Local Buyer FAQ

  1. After I make an order on website, do I need to pay the money first before I come to your shop?

  2. After I make an order on website, do I need to wait your notice to pick up item?

  3. Can I choose other place to hand over the product after I make the order in your website?

  4. Can I come to your shop to buy directly?

  5. Can I test the airsoft gun/ combat gear/ accessories before I buy it?

  6. Have any way can contact you?

  7. I want to buy/ pick up item on Saturday/ Sunday/ public holiday, do you open on these days?

  8. If Hong Kong buyer choose mail to ship out the product, do they need to add separately the postage?

  9. What should I do if I want to have a self pick up for the products?

  10. Where can I take the product if I buy in Hong Kong?


  1. After I make an order on website, do I need to pay the money first before I come to your shop?


    After you make an order, you can pay the money first by bank transfer/ credit card or come to our shop to pay cash.



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  2. After I make an order on website, do I need to wait your notice to pick up item?


    We suggest that you contact us to check the order, we can arrange and handle your order immediately.



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  3. Can I choose other place to hand over the product after I make the order in your website?


    We are sorry.

    We only set up office to hand over the product.

    If you are inconvenience, you can consider to mail the product.



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  4. Can I come to your shop to buy directly?


    Yes, you can but we take a few mimutes to help you make an order after you come to our shop.

    Suggestions: Before you come, please make an order on our website. Then, you contact us to check the order directly by phone(+852 3188 9619) / Live Chat / e-mail.



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  5. Can I test the airsoft gun/ combat gear/ accessories before I buy it?


    After you pay the money, then you can test the airsoft gun/ combat gear/ accessories.



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  6. Have any way can contact you?


    You may call us on Monday to Friday 9 AM - 6 PM
     
        Office Tel:3188 9619
     
        Live Chat Page (English)
     
        or
     
        Email



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  7. I want to buy/ pick up item on Saturday/ Sunday/ public holiday, do you open on these days?


    We do not open on Saturday, Sunday and public holiday.



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  8. If Hong Kong buyer choose mail to ship out the product, do they need to add separately the postage?


    Hong Kong buyer also need to pay the shipping fee and it is based on the weight of the products.



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  9. What should I do if I want to have a self pick up for the products?


    You can first make an order from Tiger111hk.com and call us for checking your order status.
     
    And you can visit our office to pick up the product you want.


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  10. Where can I take the product if I buy in Hong Kong?


    You can come to our office to pick up product directly.

    Tiger111hk Co. Ltd.

    Flat B, 10/Fl., Tontex Ind. Bldg.
    4 Sheung Hei St., SPK,
    Kowloon, Hong Kong

    Tel:(852)3188-9619

    Monday to Friday, 9:00 am to 6:00 pm



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