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   Top » Catalog » FAQ » Local Buyer FAQ

Today, Daily Deals : 101 Items -> APP User Extra +14 Items
Local Buyer FAQ

  1. Where can I pick up the products if I am in Hong Kong?

  2. After I make an order on website, do I need to pay the money first before picking up?

  3. What should I do if I want to pick up the products by myself?

  4. After making an order online, will I receive an pick-up notification?

  5. Can I come to your warehouse to buy directly?

  6. Can I choose other place to hand over the products after making the order on your website?

  7. Can I buy and pick up my order on Saturdays/ Sundays or public holidays?

  8. Can I test the airsoft gun/ combat gear/ accessories before I buy it?

  9. I am a Hong Kong buyer and want to mail out my order, do I need to pay the postage fee additionally?

  10. How can I contact you?


  1. Where can I pick up the products if I am in Hong Kong?


    You can come to our office to pick up the products personally.
    To ensure your orders are ready, we suggest you call us beforehead.

    Tiger111hk Co. Ltd.
    Flat B, 10/F., Tontex Ind. Bldg.
    4 Sheung Hei St., San Po Kong,
    Kowloon, Hong Kong

    Tel:(852)3188-9619

    Monday to Friday,
    09:00-18:00 (UTC+8)



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  2. After I make an order on website, do I need to pay the money first before picking up?


    After making an order, you can pay the money through bank transfer/credit cards or by cash when you pick up at our office.



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  3. What should I do if I want to pick up the products by myself?


    You can first make an order at wargame.tiger111hk.com
    Before coming to our office to pick up your orders, call us to ensure they are ready.
    Tel: (852)3188-9619
    Office hours: Mon to Fri 09:00-18:00(UTC+8)


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  4. After making an order online, will I receive an pick-up notification?


    You have to contact us before picking up, to ensure your items are ready.

    Tel: (+852) 3188-9619
    Mon to Fri 09:00-18:00(UTC+8)



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  5. Can I come to your warehouse to buy directly?


    Yes, you can. Our staffs will help you to make an order when you are here.

    To reduce the waiting time, we suggest you to make your orders online and contact us during office hours to check your order status before coming.

    Tel: +852 3188 9619
    email: cs@airsoft.tiger111hk.com
    Live chat: http://airsoft.tiger111hk.com/pages.php?pID=24

    office hours: Mon to Fri 09:00-18:00(UTC+8)



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  6. Can I choose other place to hand over the products after making the order on your website?


    Sorry that our office is the only spot to pick up orders.

    If you are unable to come during our office hours, we suggest you mailing the items.



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  7. Can I buy and pick up my order on Saturdays/ Sundays or public holidays?


    Our office do not open on Saturdays, Sundays and public holidays.

    But you can still purchase our items online.



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  8. Can I test the airsoft gun/ combat gear/ accessories before I buy it?


    You can test the airsoft gun/combat geasr or accessories only after paying for them.



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  9. I am a Hong Kong buyer and want to mail out my order, do I need to pay the postage fee additionally?


    Hong Kong buyers still need to pay for the shipping fee, and it is based on the weight of the products and selected shipping method.



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  10. How can I contact you?


    You can contact us during Monday to Friday 09:00-18:00 (UTC +8)

    Tel:(+852) 3188 9619

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