We can send the product all over the world.

However, we are not guarantee that all the package could be sent successfully.

As there are scanning from the post office and Customs.

So that it is better if there is a tracking number for your package.

It helps us to check the package status when the package is under delivering.

The shipping charges is different for every item as weights vary.

You can check the shipping fees by putting all the items you want to buy in your shopping cart.

Please make sure you have select the correct shipping country as charges are different in different shipping zones as well.

1: You must join our member and login to your Account.

2: Made and paid your order.
    You can click "My Account" on the top of the website.

3: Then, you can find the tracking number in "Overview" (show all orders) or "My Orders" (View the order I have made.)
    If the status of the order is shipped, that means we ship the order out and we remark tracking number in the order.
    Please click "View" button to get more information.
    The tracking number is showed in the order history.
    Please be advised that small air parcel do not provide the tracking number.

Any tracking number  you can track on :
https://www.hongkongpost.hk/en/mail_tracking/index.html

If all items in your order is ready, we will send out the parcel in 2 working days.
The duration of delivery depends on which shipping method you choose.

International buyer:

Express service (EMS)   2-10 working days
Air mail                        5-20 working days
Surface mail                 4-12 weeks

Hong Kong buyer:

SF                                2-5

Courier                         2-5

HK Post                         2-7

Please inform us the locker number if you want ship to SF locker or other locker service.

If you have a tracking number, please contact us.
We can inquire the Hong Kong Post to check the shipping status.
We will contact you once we got replys from Hong Kong Post.

Please click "Restock Alert" of the item, we will be noted and try our best to restore them.

If the items are restocked, you will receive a notice via email.

Any "Restock Alert" item you added can be view on your "my account"

Please ensure you sent the message via http://airsoft.tiger111hk.com/contact_us.php
and do not send order inquiries to our Paypal account.
If you sent your inquiry during weekends or public holidays, please expect an answer by the following business day.

Also beware that some mail servers blocked our email address. If you have not received a response from us for a long time, try to email us from a Hotmail or Yahoo email account, or you can call our office or Live Chat directly.

If you have your own Paypal account, please add/ change your shipping address in your Paypal account.

Otherwise, you have to take your own risk for delivery failure.

It may due to unsuccessful payment transaction.
Please check your PayPal account and find the unique transaction id.

If there is any transaction id found, you can send us via Contact us  for confirmation.
We will re-active your order and process it once the payment is confirmed right away.

Please be reminded that the currency of the payment is HKD in Paypal.

If you exchange the currency of your country to HKD directly (not USD to HKD), then the final amount in Paypal maybe different from the amount shown on Tiger111HK checkout page, as which is depends on the real time exchange rates.

So, we suggest you exchange the currency to USD before you paid.